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Privacy Policy

Our commitment to your privacy

First Coast Ability & Wellness Center (FCAWC) is a registered 501(c)(3) nonprofit serving adults (18+) with intellectual and developmental differences throughout Northeast Florida. We built this website to welcome the individuals, families, caregivers, donors, and community partners who make our mission possible—and we take the privacy of everyone who visits seriously. This nonprofit website privacy policy explains, in plain language, what information we collect, how we use it, and the choices you have. If anything here is unclear, we are glad to walk you through it.

What we collect

When you contact us, sign up, become a member, or make a donation, you may share information such as your name, email address, phone number, and payment details needed to complete those actions. When you simply browse the site, we may automatically collect basic technical data like your device type, browser, and pages visited. We only ask for the information we genuinely need to serve you and to run our programs—never more than that.

How we use it

We use the information you share to respond to your questions, process memberships and donations, register you for events, and keep you updated about our Adaptive Fitness, Nutrition & Living, and Education & Life Skills programming when you ask us to. We do not sell your personal information, and we do not share it except as needed to complete a service you requested (for example, secure payment processing) or when required by law. Your trust is central to our mission, and we handle your details with the same care and dignity we bring to everyone we serve.

Cookies and analytics

Like most websites, ours uses cookies—small files stored by your browser—to help pages work properly and to understand how visitors use the site so we can improve it. We may use analytics tools that report anonymous, aggregated information such as which pages are most visited. You can adjust your browser settings at any time to limit or block cookies; the site will still work, though some features may behave differently.

Your rights

You have the right to ask what personal information we hold about you, to request corrections, and to ask us to delete it where we are able. You can also opt out of any updates or communications at any time. We want everyone—individuals, caregivers, donors, and partners alike—to feel in control of their own information, and we will always respond to your requests promptly and respectfully.

Contacting us

If you have questions about this privacy policy or how your information is handled, we would love to hear from you. FCAWC is located at The Arc Village in Jacksonville, FL. Reach out any time and a real person will help—whether you want to update your details, ask a question, or simply learn more about what we do.

Empowering healthier, more connected, more independent lives

Your privacy matters to us—and so does our shared mission. Whether you want to support the work with a gift or learn more about our research-based, individualized approach to mind-and-body wellness, we would be honored to have you alongside us.

Questions? Call or email [email protected].